Privacy Policy

Effective Date: 13th December 2024

At Fluxz, we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your data when you visit our website fluxz.site or interact with us through other means. By using our services or engaging with us, you consent to the practices described in this policy. Please read it carefully to understand how your information is handled.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment details when you make a purchase, register for an account, or communicate with us.
  • Non-Personal Information: We may also collect non-identifiable information such as your IP address, browser type, device information, and browsing behavior on our website.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Processing Orders: To fulfill your orders and deliver products to the correct address.
  • Customer Support: To respond to your inquiries, concerns, or feedback and provide customer service.
  • Marketing and Promotions: To send you promotional emails, newsletters, or other communications related to our products and services, but only if you have opted-in to receive them.
  • Improving Our Website and Services: To analyze website usage and improve user experience, content, and functionality.
  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information. These include:

  • Encryption: We use secure, industry-standard encryption protocols (SSL/TLS) to protect sensitive information transmitted through our website.
  • Access Control: Only authorized personnel have access to personal data, and we maintain strict internal procedures to prevent unauthorized access.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in operating our website and fulfilling orders, such as:

  • Payment Processors: To securely process payments for your orders.
  • Shipping Partners: To fulfill orders and deliver products to the specified address.
  • Service Providers: To perform functions such as website hosting, analytics, or email communications on our behalf.

We will only share your information in other situations when required by law or to protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to:

  • Remember your preferences and settings.
  • Analyze website traffic and user behavior.
  • Provide personalized content and advertisements.

You can adjust your browser settings to refuse cookies, but this may limit some features of our website.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You may request access to your personal data and update or correct any inaccuracies.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.
  • Request Deletion of Your Information: You may request that we delete your personal information, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Fluxz
380 Sutley Cir
Sacramento, California (CA), 95835
Phone: (248) 391-3541
Email: info@fluxz.site
Website: fluxz.site